Shipping & Delivery Policy
At The Haus of Pet, we ensure your pet’s goodies reach you safely and on time.
1. Order Processing
- Orders are dispatched within 1–2 business days.
- You will receive confirmation via email/WhatsApp.
- Tracking details will be shared after dispatch.
2. Delivery Timeline
| Region | Estimated Time |
|---|---|
| Delhi NCR | 1–2 working days |
| Metro Cities | 2–4 working days |
| Rest of India | 4–8 working days |
3. Shipping Charges
Shipping charges (if applicable) are shown at checkout. Free shipping may be offered on select orders.
4. Order Tracking
You will receive a tracking link via email/WhatsApp after dispatch.
5. Delivery
- Delivery hours: 9 AM – 9 PM
- Please ensure someone is available to receive the order
6. Address & Restrictions
- We ship within India only
- No delivery to P.O. boxes
- Incorrect addresses may cause delays
7. Delays
Delays may occur due to logistics, weather, or high order volume.
8. Damaged Orders
Report within 24 hours with photos for resolution.
9. Contact
Email: hello@thehausofpet.com
WhatsApp: [Your Number]